应届毕业生
本科
2025-06-18 21:21:13
123人关注
职位描述
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Job Overview: We are seeking a dynamic and experienced Pre/Post-sales Technical Support Manager to join our team. This role is crucial in bridging the gap between our technical capabilities and customer needs, ensuring that our solutions not only meet but exceed customer expectations.
What You Will Do:
· Collaborate closely with the sales team to understand customer requirements and develop tailored technical presentations and proposals.
· Provide expert technical support during the sales process, guiding customers through product features, benefits, and differentiation.
· Conduct comprehensive product demonstrations and proof-of-concept sessions, showcasing our solutions' value and effectiveness.
· Engage with customers to gather feedback and insights, ensuring continuous improvement of our offerings and addressing any concerns.
· Prepare and deliver detailed technical documentation, including specifications, installation instructions, and user manuals, to support sales efforts, and Promotion materials with standardization methods.
· Organize and lead training sessions for sales teams and partners on new products, market trends, and competitive positioning, customer values and competitive analysis etc.
· Attend industry events, trade shows, and customer meetings to represent the company and promote our technical solutions.
· Develop and maintain strong relationships with key stakeholders, ensuring alignment between customer needs and our technical capabilities.
What We Look For:
Required:
· Bachelor’s degree in Engineering, HVAC, Chiller a related technical field.
· A minimum of 5 years of experience in a pre-sales or after-market service technical support /expert role, preferably in the HVAC or related industry.
· Deep understanding of HVAC systems, technologies, and applications, have chiller R
What You Will Do:
· Collaborate closely with the sales team to understand customer requirements and develop tailored technical presentations and proposals.
· Provide expert technical support during the sales process, guiding customers through product features, benefits, and differentiation.
· Conduct comprehensive product demonstrations and proof-of-concept sessions, showcasing our solutions' value and effectiveness.
· Engage with customers to gather feedback and insights, ensuring continuous improvement of our offerings and addressing any concerns.
· Prepare and deliver detailed technical documentation, including specifications, installation instructions, and user manuals, to support sales efforts, and Promotion materials with standardization methods.
· Organize and lead training sessions for sales teams and partners on new products, market trends, and competitive positioning, customer values and competitive analysis etc.
· Attend industry events, trade shows, and customer meetings to represent the company and promote our technical solutions.
· Develop and maintain strong relationships with key stakeholders, ensuring alignment between customer needs and our technical capabilities.
What We Look For:
Required:
· Bachelor’s degree in Engineering, HVAC, Chiller a related technical field.
· A minimum of 5 years of experience in a pre-sales or after-market service technical support /expert role, preferably in the HVAC or related industry.
· Deep understanding of HVAC systems, technologies, and applications, have chiller R
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工作地点
地址：上海长宁区福泉北路518号11座，江森自控中国
求职提示：用人单位发布虚假招聘信息，或以任何名义向求职者收取财物（如体检费、置装费、押金、服装费、培训费、身份证、毕业证等），均涉嫌违法，请求职者务必提高警惕。
职位发布者
JCI ..HR
江森自控(中国)投资有限公司
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汽车·摩托车
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500-999人
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私营·民营企业
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长宁区中山西路1065号SOHO中山广场B座9层
